Elevate Customer Support with Video In Person

Video In Person is a platform for video communication designed for financial services, from FinTechs start-ups to financial institutions.

Video In Person for Customer Support

Video In Person is an ideal solution for enhancing customer support through personalized video interactions. Whether resolving issues, guiding users, or providing technical assistance, our platform enables seamless communication between support agents and customers. The platform's ease of use and versatility make it well-suited for delivering exceptional customer service experiences.

Trusted by Leading Businesses

Benefits

Engage with your customers in a more personal and interactive way, providing a face-to-face experience through virtual communication. This fosters a stronger connection, leading to improved customer satisfaction and loyalty.

Guide your customers more effectively by seeing exactly what they see during a video call. This hands-on approach allows for real-time troubleshooting, demonstrations, and support, fostering deeper understanding and satisfaction. With the ability to visually assist customers remotely, you can provide personalized guidance and solutions, enhancing the overall customer experience.

Cut down on travel expenses and save valuable time by conducting remote interactions. Whether it's client meetings, inspections, or consultations, the convenience of virtual communication reduces operational costs while increasing overall efficiency.

Reach clients wherever they are, without the need for them to download additional software. The ease of accessibility ensures that both businesses and their customers can connect seamlessly from any location with an internet connection.

Prioritize the safety and confidentiality of customer information with security measures aligned with industry standards. Our solution ensures compliance with data protection regulations, providing businesses and customers alike with peace of mind.

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Features Best Suited for
Customer support

Chat to video escalation

Seamlessly transition from text-based chat to video calls for enhanced communication and clarity.

Screen-share

Share your screen with other participants during video sessions for collaborative purposes.

Co-browsing documents

Collaboratively view and navigate through documents or web pages in real-time.

Ad-Hoc video sessions

Quickly initiate impromptu video sessions or meetings as needed.

Scheduling tool

Efficiently organize and manage appointments, meetings, and sessions.

Real-time auto translations

Automatically translate conversations or content in real-time to facilitate communication across language barriers.

Annotate on screen

 Collaboratively annotate or mark up content displayed on the screen during sessions.

Invite guests

Easily invite additional participants or guests to join video sessions or meetings.

Video recording

Record video sessions or meetings for future reference or documentation purposes.

AI measurements

Take accurate measurements of real objects through the camera of your customer's mobile device with the help of AI.

Our Customers stories

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