Streamline Claims Processing with Video In Person

Enable your agents to meet policyholders remotely, assess damage in real-time and shorten the claim lifecycle.

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About

Video In Person for Claims Processing

Revolutionize the way you handle claims processing with Video In Person. Our platform is meticulously designed to enhance efficiency, expedite assessments, and improve customer experience during the claims lifecycle. Video In Person facilitates seamless interactions between insurance professionals, allowing for real-time assessments, remote inspections, and efficient gathering of audio-visual evidence.

Trusted by Leading Businesses

Benefits

Faster Claims Handling

Advance claims processing by enabling remote video sessions. Assess damage in real-time, shorten claim lifecycles, and handle even a 35% higher volume of claims annually.

Cost Reduction

Experience a 45% reduction in variable costs, such as travel expenses, by leveraging remote inspections and assessments. Decrease operational expenses while increasing overall efficiency.

Enhanced Productivity

Increase adjusters' productivity with a solution that supports remote collaboration. Video In Person allows for quicker and more accurate assessments, leading to a faster claims process.

Quicker Payouts

Speed up the claims process, ensuring quicker payouts to customers. Improve customer satisfaction by reducing wait times and enhancing overall service.

Ready to experience Video In Person?

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Features Best Suited for
Claims processing

GPS-localization

Gather precise geographic location data to enhance security measures or provide location-specific services.

Scheduling tool

Efficiently organize and manage appointments, meetings, and sessions.

Ad-Hoc video sessions

Quickly initiate impromptu video sessions or meetings as needed.

Take HD photos

Take and view high-resolution photos that are not screenshots from a video call.

Video recording

Record video sessions or meetings for future reference or documentation purposes.

Co-browsing documents

Collaboratively view and navigate through documents or web pages in real-time.

Annotate on screen

Collaboratively annotate or mark up content displayed on the screen during sessions.

Save chat data

Preserve chat content as a text file for record-keeping or reference after calls.

Claims

Consolidate conferences with the same reference number into one case for streamlined documentation.

Our Customers stories

DEKRA

Expertise Services

Thanks to the video kiosk software we are winning more and more new customers.

Florian Hutter

Managing Director Innovation at Tellma

Ergo Hestia

Insurance Claims

I really liked that they made me feel well taken care of as a customer. We had some demands and they met and exceeded them. Compared to our previous vendor this was a substantial change.