Revolutionize Field Services with Video In Person

Via features like 'see what I see', technicians can gather in-depth information, minimise mistakes and communication errors and prepare themselves before they travel to the location. This way they can efficiently evaluate the scope of repair or issue without wasting time and money on travelling and fix the issue the first time.

‍

See what your customer see and guide them in real-time to solve the issue themselves without the need for a technician’s visit.

‍

Conduct audits and inspections remotely using evidence collection features such as video recording, picture capture, and on-screen annotations. Enhance confirmation of participant location through GPS Localization.

‍

Your technicians don’t have to be alone in the field. Connect with specialists during video sessions for expert opinions. Collaborate with other experts to address specific field service challenges and show them what you see for better guidance.

‍

Perform remote certification processes with expert control. Gather relevant information, work with partners, and guide customers through complex certification procedures using a reliable video communication solution.

‍