Video In Person Features

With over 50 functionalities to choose from, you can personalize your communication workflow to suit your specific needs.

All use cases
All use cases
All industries
All industries

Know your customer

Implement processes to verify and authenticate the identity of customers.

Chat to video escalation

Seamlessly transition from text-based chat to video calls for enhanced communication and clarity.

Invite guests

Easily invite additional participants or guests to join video sessions or meetings.

Customer Issue alerts

Receive instant notifications about customer-related issues during calls, like permission errors or weak connections, empowering agents to swiftly troubleshoot and ensure seamless communication.

Video recording

Record video sessions or meetings for future reference or documentation purposes.

Transcription data

Save transcriptions of conversation as text files for documentation or review.

GPS-localization

Gather precise geographic location data to enhance security measures or provide location-specific services.

SMS & e-mail message content

Design messages according to your business cases, including pictures and logos in your E-mail messages.

URL branding

Together we can configure the URL to reflect your company to ensure users view the solution as your video tool.

Biometric features

Incorporate biometric data for authentication and identification purposes.

Create call period

Define specific time periods for initiating or scheduling calls.

Zoom-in

Enlarge or zoom in on specific areas of interest during video sessions.

Scheduling tool

Efficiently organize and manage appointments, meetings, and sessions.

Annotate on screen

 Collaboratively annotate or mark up content displayed on the screen during sessions.

Chat

Engage in text-based conversations during live video sessions to enhance communication.

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Resources

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