Video in Person Features

With over 50 functionalities to choose from, you can personalize your communication workflow to suit your specific needs.

Video In Person Features
All use cases
All industries

Biometric features

Incorporate biometric data for authentication and identification purposes.

Live Transcription

Transcribe live audio during calls for documentation, review or policy requirements.

End-to-end encryption

Ensure end-to-end encryption of video and audio streams for privacy and security.

Chat to video escalation

Seamlessly transition from text-based chat to video calls for enhanced communication and clarity.

Claims

Consolidate conferences with the same reference number into one case for streamlined documentation.

Create call period

Define specific time periods for initiating or scheduling calls.

Branding

Customize the appearance and branding elements of the platform or application.

User management

Manage user accounts, permissions, and settings within the platform.

Screen-share

Share your screen with other participants during video sessions for collaborative purposes.

ID verification 

Implement procedures to validate the authenticity of identification documents provided by users.

Take HD photos

Take and view high-resolution photos that are not screenshots from a video call.

GPS-localization

Gather precise geographic location data to enhance security measures or provide location-specific services.

AI measurements

Take accurate measurements of real objects through the camera of your customer's mobile device with the help of AI.

Kiosk terminal integration

Seamlessly integrate with kiosk terminals to extend the reach of your services, enabling customers to access video sessions conveniently from self-service kiosks.

Questionnaire & surveys

Collect feedback or gather information through structured questionnaires or surveys.

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Not Sure Which Features to Pick?

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Resources

VIP human touch
25.6.2025

Every day, the digitalization era brings more and more technology into our lives, and this makes it much more vital to maintain a human touch within emerging technological advancements.

Nick van Xanten
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Enhance your CX with video
28.3.2025

Businesses are continually seeking innovative ways to enhance customer experience (CX). One channel that continues to deliver is video communication.

Nick van Xanten
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Video processed claims
3.3.2025

The insurance industry is undergoing a transformation. Digital innovation is reshaping customer expectations, pushing companies to offer faster, more efficient, and eco-friendly solutions.

Nick van Xanten
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Video In Person in action
20.1.2025

Discover how video technology is revolutionizing industries in 2025, from immersive customer experiences to streamlined operations. Explore real-world use cases driving innovation and transforming businesses across the globe.

Maciej Krajewski
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19.8.2024

For organizations that rely on video-enabled sessions to connect with customers, assessing and improving the performance of customer support agents is a key challenge. This is where AI-driven employee scoring in video chat comes into play, offering a powerful solution to evaluate, enhance, and ensure the quality of customer interactions.

Nick van Xanten
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9.8.2024

AI features in video chat are transforming how businesses conduct these essential tasks, making them more efficient, accurate, and user-friendly.

Nick van Xanten
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8.7.2024

Customer sentiment analysis truly enables companies to understand their customers - in real-time. Unlock the immense benefits for both Customer and Business.

Nick van Xanten
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Modern technologies with personalized interactions, allow banks to deliver unparalleled value to their clients.

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Reduces the need for on-site visits and speed up your claims lifecycle.

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Learn how to kickstart telehealth with video solutions.

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End2End Claims Video In Person

Take a look at some of the capabilities for End2End Claims Handling capabilities with Video In Person

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Branding Video In Person

We take you on a look into the multiple and extensive branding options available with Video In Person.

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Schweitzer Gruppe Video In Person

Discover how an innovative German claims handling company successfully & easily implemented video into their claims handling work processes.

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video in person

Learn how a fast growing German claims handling company performed over 26,000 claims, remotely.

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Why choose Video In Person

Experience seamless video communication with our innovative technology. Our platform utilizes WebRTC for real-time, browser-based communication, ensuring smooth and secure connections.

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Seamlessly connect with your CRM, document handling systems, or back-end infrastructure to streamline processes and enhance efficiency. Discover our integration capabilities and partners.

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We understand that every business is unique, which is why Video In Person offers customizable solutions to suit your specific needs. With the ability to develop custom features and tailor the platform to your requirements, we ensure that you have a truly unique video communication solution.

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See how Video In Person protects user data in compliance with industry standards. Dive deeper into our security practices here and gain peace of mind knowing your communication is secure.

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