Telehealth
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Telehealth: Best Practices & getting started

Gain actionable insights and proven strategies to help you harness the power of Video In Person. Transform the way you deliver services and achieve operational excellence.

Table of Content

Unlocking Telehealth with Video In Person

Introduction: The Rise of Telehealth

Telehealth has revolutionized healthcare delivery, enabling providers to extend their reach, improve patient outcomes, and reduce costs. According to a 2023 report by McKinsey, telehealth utilization is now 38 times higher than pre-pandemic levels. As this trend continues, choosing the right video solution becomes critical to ensure a seamless and secure experience for both patients and providers.

Enter Video In Person: an advanced video platform designed to address the unique challenges of telehealth. This guidebook will walk you through why Video In Person is the ideal solution, recommended implementation steps, and how to maximize its benefits.

A branded experience for patients via a secure & compliant video connection.

Why Choose Video In Person?

1. Tailored for Healthcare

Video In Person was built with healthcare in mind, ensuring compliance with industry regulations like HIPAA. Its features include secure video connections, customizable workflows, and easy integration with electronic health records (EHRs).

2. Exceptional User Experience

The platform offers high-quality video and audio, intuitive interfaces for both patients and providers, and multilingual support. This ensures equitable access for diverse populations.

3. Scalability and Flexibility

Whether you’re a small clinic or a large hospital network, Video In Person can scale to meet your needs. It supports a variety of telehealth use cases, including:

  • Routine consultations
  • Mental health therapy sessions
  • Post-surgical follow-ups
  • Chronic disease management

4. Measurable ROI

A recent case study revealed that providers using Video In Person experienced a 25% reduction in no-show rates and a 15% increase in patient satisfaction scores.

Steps to Implement Video In Person

Step 1: Assess Your Needs

Identify the primary telehealth services you aim to provide and the challenges you face. Key considerations include:

  • Volume of telehealth appointments
  • Integration requirements (e.g., EHR systems)
  • Training needs for staff

Step 2: Partner with Video In Person

Work with the Video In Person team to customize the platform for your practice. This includes:

  • Setting up user accounts
  • Configuring workflows
  • Ensuring compliance with local regulations

Step 3: Train Your Team

Provide hands-on training for all users, from physicians to administrative staff. Video In Person offers training modules to ensure a smooth transition.

Step 4: Engage Patients

Promote the new telehealth service through:

  • Patient portals
  • Email campaigns
  • Social mediaEnsure patients understand how to access and use the platform for their appointments.

Step 5: Monitor and Optimize

Leverage Video In Person’s analytics tools to track usage, identify bottlenecks, and gather patient feedback. Regularly review and refine your processes to enhance the telehealth experience.

Why Healthcare Providers Are Adopting Video In Person

  • Improved Accessibility: Expand care to rural and underserved areas.
  • Enhanced Patient Satisfaction: A 2024 survey found that 87% of patients prefer video consultations over in-person visits for non-urgent care.
  • Operational Efficiency: Save time and reduce costs associated with physical infrastructure.

Key Features of Video In Person

1. Robust Security

With end-to-end encryption and multi-factor authentication, Video In Person ensures that all sessions remain private and secure.

2. Seamless EHR Integration

Sync patient records, schedule appointments, and document visits directly within your existing systems.

3. Customizable Workflows

From intake forms to post-visit surveys, Video In Person allows you to tailor every step of the telehealth journey.

4. Real-Time Support

24/7 technical support ensures that any issues are resolved quickly, minimizing disruptions to care.

Chat

Engage in text-based conversations during live video sessions to enhance communication.

Co-browsing documents

Collaboratively view and navigate through documents or web pages in real-time.

Click & play

Initiate video sessions directly from the browser without the need for downloads or technical expertise.

End-to-end encryption

Ensure end-to-end encryption of video and audio streams for privacy and security.

Hosting options

Choose from various hosting options to suit specific needs or preferences.

Scheduling tool

Efficiently organize and manage appointments, meetings, and sessions.

Screen-share

Share your screen with other participants during video sessions for collaborative purposes.

Storage options

Select from different storage solutions for storing data and documents securely.

Share documents

Share documents or files with other participants during video sessions.

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