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Stay updated with our Blogs—your go-to source for trends, tips, and stories about transforming virtual engagement.

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19.8.2024

Leveraging AI for Employee Scoring in Video Chat

For organizations that rely on video-enabled sessions to connect with customers, assessing and improving the performance of customer support agents is a key challenge. This is where AI-driven employee scoring in video chat comes into play, offering a powerful solution to evaluate, enhance, and ensure the quality of customer interactions.

Nick van Xanten

9.8.2024

Remote Claims and Inspections with AI Features in Video Chat

AI features in video chat are transforming how businesses conduct these essential tasks, making them more efficient, accurate, and user-friendly.

Nick van Xanten

8.7.2024

Customer Sentiment Analysis in Video Chat: Better Understand Your Customer

Customer sentiment analysis truly enables companies to understand their customers - in real-time. Unlock the immense benefits for both Customer and Business.

Nick van Xanten

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18.6.2024

Video In Person: Enhancing Video Banking Services at Money 20/20 in Amsterdam

We are excited to share our recent experiences at Money 20/20 in Amsterdam, where we displayed our innovative SaaS (Software as a Service) B2C solution, Video In Person.

Nick van Xanten