Meet your customers in-person despite being remote

Your all-in-one video communication system. Allow your business to thrive in the digital era and transform remote interactions into meaningful in-person experiences.

What is Video In Person?

Video In Person is your go-to solution for efficient video communication. Offering a suite of customizable features, integrations, and tools, our platform enables businesses to focus on what matters most—customer engagement.

Video service agent

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50+ Features

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Used on 5 continents, in 25 countries

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GDPR & HIPAA compliant

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ISO 27001 certified

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280+ kiosk terminals with VIP software

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40+ banks use VIP for their remote branches

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45% of cost reduction in service costs

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3 ways to start a video call

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Offered as Saas, On-Premise or Hybrid

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Why choose Video In Person?

Because our solution simply works. We understand the frustration of investing in a platform that fails to meet expectations, which is why we've built a robust and reliable solution. In fact, 45% of our clients turned to us after experiencing dissatisfaction with their previous video communication tools. Upon making the switch to Video In Person, these clients experienced a remarkable improvement, with over 30% more successful video interactions with their customers.

Technology

Experience seamless video communication with our innovative technology. Our platform utilizes WebRTC for real-time, browser-based communication, ensuring smooth and secure connections.

Integrations

Seamlessly connect with your CRM, document handling systems, or back-end infrastructure to streamline processes and enhance efficiency. Discover our integration capabilities and partners.

Features

Discover our extensive list of features tailored to support various business workflows and communication needs. From screen sharing and ad-hoc sessions to real-time annotations and scheduling tools, our platform offers a comprehensive suite of functionalities to enhance your communication workflow. Explore all our features here.

Customization

We understand that every business is unique, which is why Video In Person offers customizable solutions to suit your specific needs. With the ability to develop custom features and tailor the platform to your requirements, we ensure that you have a truly unique video communication solution.

Security

See how Video In Person protects user data in compliance with industry standards. Dive deeper into our security practices here and gain peace of mind knowing your communication is secure.

Resources

Build Patient Relationships|Image|

Video Telehealth: Best practices & getting started

Among 5 million video consultations held in 2020 result showed that 96% of patienst rated the experience as 'very positive', there was a 58% reduction in 'no-shows' and 30% of administrative time was saved.

Nick van Xanten

customer service

Video Insurance: A guide to successful implementation & scaling

Insurance services are changing with more & more demand from customers for easy, convenient and digital options. Video insurance is an excellent solution towards an easy, convenient and quick customer experience for your customers when handling their insurance business.

Nick van Xanten

Video Banking: A guide to successful implementation & scaling.

Banks have a competitive advantage when it comes to trust: the human bank agent. The person who understands your customer's needs and tailors to them. So how can you empower your bank agents to continue delivering the best customer service in a fashion in-line with customer expectations?

Nick van Xanten

Latest Version Release

Read our latest released version of our Video In Person platform detailing the newest features & improvements for your benefit.

Nick van Xanten

4 Key security & compliancy criteria when video calling with customers

Security and compliancy in your video solution should be handled with care. Discover how we view this topic and what you should look for.

Nick van Xanten

compare zoom, teams, video in person

Comparing Video Solutions - VIP vs. Zoom and Teams

There are lots of video communication & collaboration solutions available - however, the most common two are probably Zoom and Microsoft Teams. What is the difference between Video In Person and Zoom or Teams?

Nick van Xanten

Business Services: How to effectively get started with video

Virtual services enabled through video are the next chapters in gains for business performance. On average 35% of costs are saved when performing services remotely. So how can your organisation benefit?

Nick van Xanten

See all blogposts

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Insurtech

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Real-world success stories

Explore how businesses like yours have benefited from Video In Person.

christian-dekra

I highly appreciate their support for our ideas and innovative solutions. This helps us translate our needs into a software solution. They’re a truly reliable software partner.

Christian Ritter

Vice-President Service Division Claims & Expertise

We always get quick support and short responses to our needs.

Markus Butterweck

Managing Director

Thanks to the video kiosk software we are winning more and more new customers.

Florian Hutter

Managing Director Innovation at Tellma

I really liked that they made me feel well taken care of as a customer. We had some demands and they met and exceeded them. Compared to our previous vendor this was a substantial change.

Oskar Jedynasty

Director of Ergo Hestia