Video In Person for Chat to Video Escalation
Revolutionize customer support with Video In Person, providing a dynamic platform for real-time video escalation. Whether addressing complex issues, guiding users, or providing additional assistance, our platform enables support agents to seamlessly transition from chat to video interactions. Its user-friendly features and adaptability make it an ideal solution for delivering exceptional customer service experiences.
Trusted by Leading Businesses
Benefits
Simply generate a link and share or send a quick invitation and allow clients to join a dedicated video session with the touch of a button – no download necessary.
When faced with complex situations that are challenging to convey through text, the ability to swiftly transition to a video call by sharing a link ensures a simplified and clearer conversation.
Leveraging additional features, users can visually explain complicated issues, fostering quicker understanding and resolution.
Elevate customer support by transitioning from text to video, fostering a more personal connection. Face-to-face engagement leads to increased customer satisfaction and loyalty.
Features Best Suited forChat to video escalation
Our Customers stories
I really liked that they made me feel well taken care of as a customer. We had some demands and they met and exceeded them. Compared to our previous vendor this was a substantial change.
The situation on the financial markets is very changeable, which requires a dynamic relationship between the customer and the advisor. Thanks to modern technology, we can change the method of contact while maintaining the "face-to-face" conversation formula.
Transition to Video In Person Checklist
Annoyed that your current video communication solution does not meet expectations? Download our transition checklist to best prepare your requirements, test crucial features and implement Video In Person.
