Video In Person for Chat to Video Escalation
Revolutionize customer support with Video In Person, providing a dynamic platform for real-time video escalation. Whether addressing complex issues, guiding users, or providing additional assistance, our platform enables support agents to seamlessly transition from chat to video interactions. Its user-friendly features and adaptability make it an ideal solution for delivering exceptional customer service experiences.
Trusted by Leading Businesses
Benefits
Simply generate a link and share or send a quick invitation and allow clients to join a dedicated video session with the touch of a button – no download necessary.
When faced with complex situations that are challenging to convey through text, the ability to swiftly transition to a video call by sharing a link ensures a simplified and clearer conversation.
Leveraging additional features, users can visually explain complicated issues, fostering quicker understanding and resolution.
Elevate customer support by transitioning from text to video, fostering a more personal connection. Face-to-face engagement leads to increased customer satisfaction and loyalty.
Features Best Suited forChat to video escalation
Our Customers stories
I really liked that they made me feel well taken care of as a customer. We had some demands and they met and exceeded them. Compared to our previous vendor this was a substantial change.
I really liked that they made me feel well taken care of as a customer. We had some demands and they met and exceeded them. Compared to our previous vendor this was a substantial change.