Meet your customers in-person despite being remote
Your all-in-one video communication system. Allow your business to thrive in the digital era and transform remote interactions into meaningful in-person experiences.
Trusted by Leading Businesses
What is Video In Person?
Video In Person is your go-to solution for efficient video communication. Offering a suite of customizable features, integrations, and tools, our platform enables businesses to focus on what matters most—customer engagement.
Customize your experience with a rich suite of over 50 features designed to enhance remote communication and service delivery.
A premium solution used by dozens of companies from SMEs to Enterprise level. On 5 continents, in 25 countries, and growing fast.
Your data security is our priority, meeting the highest global standards for privacy and protection.
Trust in a platform built on certified information security practices, ensuring your business stays secure.
Experience seamless service through our robust network of over 280 VIP-enabled kiosk terminals.
Leading banks trust VIP to revolutionize their customer interactions with cutting-edge remote solutions.
Cut operational costs by nearly half while delivering exceptional service through Video In Person.
Connect effortlessly with scheduled, ad-hoc, or customer-initiated video calls tailored to your needs.
Choose the deployment model that fits your business, with flexible SaaS, on-premise, or hybrid options.
Enable comprehensive financial consultations with personal video sessions and collaborative document reviews.
Extend your patient care beyond your clinic and meet with patients “in-person” through video calls
Improve adjuster efficiency, reduce costs and let your agents collect audio-visual evidence to process claims faster.
Handle service request quicker and don’t waste time on unnecessary travels by using Video In Person.
Make remote vehicle inspections, workshop auditing, and reporting roadside assistance issues easier with Video In Person
Engage with your customers in a more personal and interactive way, providing a face-to-face experience through virtual communication. This fosters a stronger connection, leading to improved customer satisfaction and loyalty.
Seamlessly move from text-based chat to engaging face-to-face video conversations with Video In Person
Make remote inspections, auditing, and reporting issues easier with Video In Person.
Bring advisors closer to customers without the need to travel or open new office locations.
Secure, convenient, and innovative – Video In Person transforms remote interactions into efficient and engaging face-to-face engagements.
Enable your agents to meet policyholders remotely, assess damage in real-time and shorten the claim lifecycle.
Build relationships with customers to help them make better buying decisions.
Why choose Video In Person?
Click a link and start the conversation
Your customers don’t have to download any additional software or learn how to use an app, they just click a link on any device and quickly connect to the video call.
Scheduled or ad-hoc
Start a conversation with your customer in 3 different ways: schedule meetings, quickly send an invite for an ad-hoc call, or let your customers call you first.
Scale and Customise
Effortlessly integrate Video In Person into your current workflows and support tools, enjoying the benefits of a scalable solution. Customise your experience to precisely fit your organization's requirements, ensuring a smooth transition to digital interactions.
Compliant and Secure
Your peace of mind is our priority. We are GDPR compliant and ISO 27001 certified. On top of that, we do end-to-end data encryption and all our video and audio streams are secured.
Real-world success stories
Explore how businesses like yours have benefited from Video In Person.
A good solution for remote doctor-patient consultations.
The situation on the financial markets is very changeable, which requires a dynamic relationship between the customer and the advisor. Thanks to modern technology, we can change the method of contact while maintaining the "face-to-face" conversation formula.
I highly appreciate their support for our ideas and innovative solutions. This helps us translate our needs into a software solution. They’re a truly reliable software partner.
We want to stay up to date for the next 100 years. But personal contact is also still needed. We want to be prepared for both.
Thanks to the video kiosk software we are winning more and more new customers.
The video application enables so-called remote expert opinions in a very simple way. A win-win for us and our customers.
We always get quick support and short responses to our needs.
I really liked that they made me feel well taken care of as a customer. We had some demands and they met and exceeded them. Compared to our previous vendor this was a substantial change.
Our customers stories
Real-world applications
Ergo Hestia was looking for a solution to streamline insurance claims registration and processing.
A healthcare provider in need of a secure, scalable and user friendly tele-health solution.
A leader in valuations, loss assessments, and risk inspections, faced a critical challenge: how to conduct efficient, low-risk remote audits.
A leader in corporate and investment banking across CEE, sought to enhance customer service with a cutting-edge video advisory solution.
UKB required a video kiosk solution compliant with Swiss hosting regulations to expand their customer service presence.
Tellma GmbH was in need of an expert in video communication software development for their German customers.
Dekra was looking for a solution thay would steamline the process of loss adjusting and claims processing.
